Platforms decide their catalogue by exit IP, and the route you pick decides which region you land in. This page lists region support tables and recommended routes for Netflix, Disney+, HBO Max, Hulu, YouTube Premium, Prime Video and BBC iPlayer, and explains native IP, 4K bandwidth requirements and the order to work through common error codes.
The table below lists the combinations in common use today, by platform and region. “Supported” means a route in that region can open the matching catalogue; which titles you actually see still depends on licensing and your plan tier. When a platform changes its policy, the actual playback result is what counts; the regions available follow the route list on the global nodes page.
| Platform | Region | Availability | Recommended route | Notes |
|---|---|---|---|---|
| Netflix | United States | Supported | IEPL dedicated line / Direct | Originals and most of the catalogue |
| Netflix | Japan | Supported | IEPL dedicated line | Japan catalogue and anime |
| Netflix | Singapore | Supported | Relay | Asia-Pacific catalogue |
| Netflix | Hong Kong | Supported | Relay | Partial catalogue |
| Disney+ | United States | Supported | IEPL dedicated line | Marvel and Star Wars catalogue |
| Disney+ | Japan | Supported | IEPL dedicated line | Japan catalogue |
| Disney+ | Singapore | Supported | Relay | Southeast Asia catalogue |
| Disney+ | Hong Kong | Supported | Relay | Hong Kong catalogue |
| Disney+ | Germany | Supported | Direct | Europe catalogue |
| Disney+ | United Kingdom | Supported | Direct | Europe catalogue |
| HBO Max | United States | Supported | IEPL dedicated line | US catalogue |
| HBO Max | Hong Kong | Not guaranteed | — | Regional services differ; check actual results |
| Hulu | United States | Supported | IEPL dedicated line | US only |
| YouTube Premium | United States / Japan / Hong Kong | Supported | Relay / Direct | Membership benefits follow the account region |
| Prime Video | United States / Japan / Germany / United Kingdom | Supported | Direct / Relay | Catalogue varies by region |
| BBC iPlayer | United Kingdom | Supported | Direct | UK only; UK exit required |
Platforms keep updating licensing scope and region detection, so no service can promise permanent unlocking. The combinations in the table are what is in common use today; if a catalogue changes, try another route in the same region first, then consider switching region.
Streaming platforms do not break content; they work out where you are connecting from. Only when the exit IP, DNS resolution and account details all agree does the platform serve you that region's catalogue.
The platform reads the IP's registered location and matches the catalogue for that region. When the registered location and the actual data-centre location differ (common with broadcast IPs), the address is easily flagged as an unusual source, which shows up as the region being unavailable or only part of the catalogue being offered.
Some platforms check where the DNS resolver sits; app caches also remember the last region result. If you switch routes without clearing the cache, you may still see the old restriction message.
Registration country, payment method, device language and time zone all feed into risk checks. Changing only the IP without changing the account region still leaves a limited catalogue; your plan tier also decides whether 4K playback is available.
So connecting is not the same as playing. Judge whether unlocking really works by whether the player starts and holds a 4K bitrate, not by whether the web page opens.
These two terms describe where an IP address is registered and where it comes from, not route speed. Keeping them separate from route type makes route selection much clearer.
The IP block's registered location matches the actual data-centre location, so ownership information is clean. When a platform matches catalogues by registered location, you are less likely to land in the wrong region — good for using one region long term.
Assigned by residential broadband, and usually trusted more by platforms. But supply is scarce and costly, resale and sharing exist in the market, and stability depends on the upstream route — it is not necessarily better than a data-centre route.
Common in cross-border networking. When a platform judges by registered location, you land in the wrong catalogue — you connect to the United States and get a region-unavailable message. With routes like this, switching to another route in the same region is usually faster.
With 4K the bottleneck is rarely whether you can connect, but whether end-to-end bandwidth is stable. Once the bitrate drops, the player lowers resolution first, then starts buffering or goes black.
If only 4K stutters while 1080p plays fine, the problem is most likely bandwidth or the link, not the region. Drop the bitrate to confirm, then change route.
Wording differs between platforms, but the causes usually fall into three groups: wrong exit region, proxy detected, insufficient bandwidth. Identify the error code first, then work through the steps in order.
| Platform | Message or error code | Meaning | Fix |
|---|---|---|---|
| Netflix | NW-2-5 | Client cannot reach the server | Check your local network, disconnect and reconnect the current route |
| Netflix | M7111-5059 | Account not available in this region — usually proxy detection | Switch to another route in the same region, clear the cache and sign in again |
| Disney+ | 83 | Content not available in this region | Confirm the exit region matches the account region, then change route |
| Hulu | Available in the US only | Non-US exit | Switch to a US route |
| Prime Video | VPN or proxy service detected | Exit IP is flagged | Switch to another route in the same region; avoid switching often |
| BBC iPlayer | UK only | Non-UK exit | Switch to a UK route |
| General | Black screen or endless buffering | Insufficient bandwidth or link congestion | Drop to 1080p to confirm, then change route |
Check the current route in the client and use an IP lookup to verify the location matches the target catalogue.
Quit the app, clear the cache and sign in again. Some platforms cache the previous region result.
Different IP blocks in the same region are flagged to different degrees; switch route rather than reconnecting to the same one repeatedly.
Switch to 1080p manually. If it plays, the issue is bandwidth or the link, not the region.
Write down the error code, time, route name and platform, and include them in your ticket — it gets resolved faster.
Catalogue, route type and switching frequency are the three variables people most often overlook.
Decide which region's catalogue you want, then pick a route in that region. With the wrong region, even the best route will not open it; with the right region, compare latency and peak-hour performance.
For peak-hour viewing, prefer an IEPL dedicated line — the link is steadier. For everyday browsing, short video and music, relay or direct is enough. Route type addresses stability, not where the IP is registered.
Stick to one route per platform where possible. Frequent IP changes are more likely to trigger platform risk checks and interrupt playback; when you need another region, quit the app first, then switch.
On “permanent unlocking”: platforms change licensing and detection policies, and this page does not promise permanent unlocking. What lasts is route quality, the refund guarantee and data packs that never expire.
Monthly subscriptions start at ¥9.9/month with 60GB; data packs start at ¥158/300GB, use-until-exhausted and never expire. Plan data resets monthly on the activation date; when you upgrade mid-cycle, the price difference is converted into the remaining days.